The PST program seeks the services of a consulting firm to provide technical experts under different short-term expert (STE) pools, which can be deployed according to the project proposals and operational plans of each project country.
The services will be delivered mainly by short-term experts in form of technical and administrative services for the development and implementation of specific trade facilitation measures in partner countries. The services also cover cross-cutting areas such as stakeholder engagement, workshop and training facilitation, and process management. Specifically, in the context of the respective in-country project workplans, the experts are foreseen to provide expertise in technical fields aimed at change management and capacity building of the respective identified border agencies. The services to be delivered in the project countries include:
- Conducting analyses and gap assessments on specific IT solutions or processes for Customs and other border agencies
- Business process engineering of customs and logistics procedures
- Technically oversee the implementation of IT solutions by IT solution providers
- Support Customs and other partner agencies in developing and implementing change management plans
- Developing and facilitating public-private dialogue formats
- Developing training materials and conducting trainings (specifically train the trainer approaches)
- Potentially, support for the scoping of Global Alliance for Trade Facilitation projects through fact finding missions and concept/proposal development[LL2.1]. Several new projects will be designed in the coming months. Potential countries for these new projects include Brazil, Cote d"Ivoire, Kenya, India, Indonesia, South Africa.
Specifically, the following technical areas within respective work packages are covered through services provided by the STE pools:
Work package 1. Customs modernisation and digitisation, including change management and process optimisation
- Stabilizing and upgrading (ASYCUDA) and other customs management systems,
- Reviewing customs management processes and drafting standard operating procedures (SOPs),
- Supporting customs in piloting and rolling-out newly developed IT solutions or re-engineered processes; including specifically for airfreight and express clearance procedures.
Work package 2. Support for specific Customs procedures
- Improving customs workflows for tariff valuation and classification, fall-back and continuity procedures,
- Development and roll-out of advance ruling systems.
Work package 3. Risk management, including Authorised Economic Operator Schemes
- Review existing risk management approaches,
- Revision of selectivity rules,
- Gap analysis of the policy and regulatory framework and on-the-ground implementation,
- Development and proposal of improved risk management systems, approaches, or specific rules, adaptation or extension of existing approaches and systems to cover additional specialised cases, such as perishable goods, express shipments, or low value shipments,
- Development and implementation of preferential schemes for trusted economic operators (Authorised economic operator schemes),
- Pre-arrival processing of manifest information to trigger risk analysis,
- Post Clearance Audits.
Work package 4. Import and export permits/ certificates
- Implementation of the IPPC ePhyto certification solution,
- Development and implementation of processes / digital solutions for issuing (electronic) certificates for fish exports (eFish) as well as for animal products (eVet),
- Digitisation of line Ministry agencies" import/export permit or certification processes (e.g. by Ministry of Agriculture, Bureau of Standards, Animal health board, etc.),
- Process re-engineering, improvement of phytosanitary risk management systems,
- Integration of the approvals/permits into the respective customs management systems and any other relevant platform (e.g. trade single windows),
- Revision of workflows and processes.
Since the focus of this tender lies on the provision of technical expertise through the mobilisation of short-term experts, the contractor is expected to implement rigorous processes for the selecting, preparing, training and steering the experts assigned to carry out the advisory services.